Shipping and
Handling
All
REHA PARTNER products are shipped ground, FOB Atlanta, Georgia. All shipment
charges are the responsibility of the purchaser and will be added to your invoice. The
shipment charge is 9% of subtotal with a minimum charge of $10. Delivery to Alaska and Hawaii may require
additional delivery charges. For delivery outside the US we bill actual freight.
Published Prices
All our
prices are subject to change without prior notice.
Price Quotes
On
request, customer service will provide a written quote on products. Written quotes are
valid for 60 days from the date of the quote.
Order Information
Orders
may be placed:
by phone toll free 1-866-282-4558 Monday to Friday 9AM
– 6 PM, ET
by fax 404-586-6820, 24 hours a day, 7 days a week
by mail to Reha Partner Inc, 225 Peachtree Street NE, Suite 506, Atlanta, GA 30303
Dealer Accounts
We
are happy to set up an account for you, but we reserve the right to ask for 2 business
references. All orders are subject to credit approval. Payment terms are net 30 days.
Overdue invoices are subject to the maximum allowable interest charges. Completed orders
will not be shipped, and new orders will not be processed on accounts with outstanding
balances over 45 days.
Payment
You
can pay by check, Money Order, or with Visa or MasterCard. Please make checks and money
orders payable to REHA PARTNER, including shipping charges and sales tax. You may also
charge your order to your REHA PARTNER account.
Product Information
Products and equipment described and
illustrated in our brochures or on our homepage are subject to modification from time to
time by REHA PARTNER. REHA PARTNER also reserves the right to change these terms and
conditions at any time.
Returns and
Exchanges
All
returns must have a return authorization label on the box and must be shipped prepaid. All
returns and exchanges must be in original packaging and received in new and resalable
conditions. Custom fabricated products may not be returned. To get a return authorization
label and for applicable restocking fees contact our customer service department
Improper Use
REHA
PARTNER is not responsible for any product used incorrectly or with the wrong application,
or the failure of any person to follow the instructions contained in the owner’s
manual. We recommend that positioning products should be used in conjunction with a team
of professionals that have been involved with the evaluation of the child.
Limited
Product Warranty
REHA PARTNER warrants that all products
shall be free from manufacturing defects for a period of two years from the date of
shipment by REHA PARTNER. The customer must notify REHA PARTNER of any manufactured defect
within five days of discovery of the defect. Provided the product is defective, REHA
PARTNER’s sole and exclusive obligation shall be, to provide the customer with a
replacement part, a replacement product or a refund of the purchase price. In no event
shall REHA PARTNER be liable for special, direct, indirect, incidental or consequential
damages or lost profits by reason of any act or omission or arising out of or in
connection with the product or its sale, delivery or assembly, maintenance, operation,
performance or use, whether arising in contract or tort.
The
warranties referenced in this section are the only warranties made by REHA PARTNER and are
expressly in lieu of any other warranties or representations, expressed or implied,
including without limitation, any warranty of merchantability or fitness for a particular
purpose all of which are hereby excluded.
Damage or Loss
When you
receive your order, please check the delivery receipt to make sure you received all
packages, and inspect for any damage or loss. If you find any damage or loss, tell the
driver to note it on the delivery receipt. You may refuse a damaged shipment or sign for
it as damaged, pending further inspection. Report any damage within five days of delivery
to REHA PARTNER. An order will be entered at that time to replace the merchandise. Save
the carton for inspection or for later re-shipment.
Issued October
2002 |
